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Business Communication and Etiquette
Q1) What are the major blunders
that you have seen speakers commit while addressing an audience? As a
proficient public speaker, what advice would you like to share with these
speakers to improve their delivery? (10 Marks)
Q2) Under what circumstances,
would you recommend your team to employ surveys, interviews and focus groups.
Which medium have you used the most to gather information in your career and
why? (10 Marks)
Q3). Shreyansh was heading the
team meeting at ABC Corporation. He seemed to have left home in a hurry for his
appearance. He seemed stressed and his voice was shaky too. He did not seem to
be in the best of his element which was unlike his usual confident self. His
team which is always very attentive could not focus on the point that he was
making despite their best efforts.
a) Which aspect is most
important according to you – sound, appearance or body language? (5 Marks)
b) In what ways can non-verbal
communication complement verbal communication?
(5 Marks)
Need Answer Sheet of this Question paper, contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224
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